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Southern Railway is WRONG to fine passengers – and it's failing London

Southern Railway has made the headlines again this week, for all the wrong reasons. I took a picture of them fining people – including an elderly woman – for standing in first class, despite the fact the train was hugely overcrowded.

Southern says the ticket inspectors can operate ‘discretion’ when handing out fines on busy trains, and that first class can be declassified if it’s really busy. But the 0736 from Oxted is ALWAYS busy, so why were the inspectors even on there?

Do they get commission? Does Southern send them out with a simple instruction to fine as many people as possible?



Read more: http://metro.co.uk/2015/05/20/southern-railway-is-wrong-to-fine-passengers-and-its-failing-london-5206441/#ixzz3aloGgZtX

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