A 'sophisticated' Netflix scam is making the rounds - here's how to make sure you're not fooled
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Loading... - BLANCA CORDOVA
- 15 Jan 2021
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If you’ve received an email that appears to be from Netflix this week, then you may want to be wary about opening it.
An extremely ‘sophisticated’ phishing scam is making the rounds, using fake Netflix branding to fool customers into thinking it’s from the firm.
The email, which was first spotted by MailGuard.com , shows ‘Netflix’ as the sender, and states that payment has been declined.
It says: “We attempted to authorise the Amex card you have on file but were unable to do so.”
It then urges users to update their payment details by clicking an ‘update payment’ button.
If users click on the button, it takes them through to a very convincing page, where they are asked to enter their credit card details.
To make the scam even more convincing, if users do enter their card details, they’re taken through to a real Netflix page.
Netflix is urging users to be wary about the scam, and report it immediately if they receive it.
On Netflix’s website , it says: “If you suspect you have received a fraudulent email or text message that appears to be from Netflix, follow these tips to keep your information safe and secure, and follow the steps below to report the message.
“Never enter your login or financial details after following a link in an email or text message.
“Never click on any links or open any attachments in an email or text message you received unexpectedly, regardless of the source.

“If you suspect an email or text message is not from Netflix, do not reply to it.
