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Zurich Insurance Selects AWS to Deliver New Customer Experiences

Amazon Web Services (AWS) today announced that Zurich Insurance Group (Zurich) is moving its enterprise information technology (IT) infrastructure to AWS.

Zurich will use AWS’s global infrastructure, analytics, and machine learning technologies to deliver new digital customer experiences and drive automation at scale, in support of its worldwide digital strategy. As part of the multiyear strategic collaboration, Zurich will move 1,000 applications to AWS by 2025, including core insurance and SAP workloads.

Zurich will move its critical applications to AWS, simplifying, modernizing, and automating the company’s infrastructure. This approach will provide flexible and scalable application environments, enabling agile product development. Using Amazon Relational Database Service (Amazon RDS), Amazon Aurora (AWS’s fully managed MySQL and PostgreSQL-compatible relational database built for the cloud), and AWS App Runner (AWS’s service to quickly deploy containerized web applications and APIs), Zurich will develop and bring new products to market quicker, saving approximately $30 million a year. As a result, Zurich can focus on innovation and new customer experiences, reinvesting valuable resources into new business opportunities, recruitment, and acquisition strategies. By embracing cloud technologies, Zurich will also be able to streamline and optimize its core business processes and better prepare for new reporting requirements in 2023, including alignment with international financial reporting standards—IFRS 9 and IFRS 17.

Zurich will use RISE with SAP on AWS, a fully managed offering that combines SAP’s solution and implementation experience with AWS’ experience in helping customers transform their SAP landscapes on the cloud. By migrating its SAP environment to AWS, Zurich will create a modern, cloud-based system connecting data across its entire business. The SAP workloads migration will consist of 20 landscapes, a collection of servers for a specific workload, including more than 100 individual systems such as human resources (HR) and finance. AWS’s extensive SAP experience will allow Zurich to increase the performance of its SAP applications and integrate its data with advanced analytics and machine learning services to gain predictive capabilities and enterprise-wide reporting. Read More…

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