Strengthen client relationships with these four easy-to-implement tips
Real estate is a relationship-based business. You’ve likely heard this before: it’s a statement that is ingrained into the core beliefs of many real estate professionals. But one of the most common mistakes many professionals make is they focus too much on the benefit the relationship with a prospect or client can provide for themselves, versus focusing on the true benefit the relationship causes for the individual they are working with. For some, this mistake is a choice, but for most, it doesn’t happen intentionally. Either way, this mistake can cause you to lose business!
Here are four tips on how you can strengthen relationships with prospects and clients to ensure you are consistently providing them with value and a world-class experience.
Tip 1: Ask good questions
The most successful real estate professionals ask the best questions. You need to get to the root of what each person truly cares about. What’s most important to them? Perhaps it’s time, finances, or location. It’s your role to build rapport with each person, identify the goals they have, determine their unique needs, pinpoint any challenges they may have, and ultimately, identify when and how you can help them with their real estate needs. If the time isn’t now, keep asking questions about how you can best stay in touch with them. Read More...